Welcome to the our service & support center

In order to streamline service requests and better serve you, we utilize a support ticket system. Every service request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required. If you do not have a valid email address please call 877-389-9154
If you need parts or manuals, please visit our parts department at www.craftmaticparts.com

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.